An Explanation of Standard Services

Attorneys prefer to hire Georgia court reporters who can provide a variety of services and benefits. Every case is different, and so are every client’s needs. 

The team at Gallo Legal Services has decades of collective experience. We understand what it takes to provide the type of help that our clients may need, even on a moment’s notice. 

Below are the ten points that we call our standard services, which we strive to deliver with exceptional quality.

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Turnaround Time

We are committed to providing you with accurate, high-quality transcripts. Our typical turnaround time for deposition transcripts is 10 to 15 business days; other types of proceedings or audio/video requests typically require 15 business days. If there is a specific deadline for receipt of your transcript, please inform us at the time of scheduling or make use of our Expedited Services to ensure that you receive your transcript as soon as possible. To provide you with the highest quality products, we reserve the right to modify these deadlines if needed.

Online Repository

Our online repository addresses all your needs in one convenient interface, where our clients can:

  • -View Real-time Interactive Online Calendar
  • -Schedule/Cancel/Reschedule Court Reporters, Videographers and/or Interpreters
  • -Order Transcripts
  • -View Transcript Shipping Tracking Details
  • -View/Print/Pay Invoices
  • -View Payment History Details
  • -View/Download Archived Transcripts
  • -View/Download Archived Exhibits in Searchable pdf Format
  • -Video in Standard, Sync and iPad Sync Formats
  • -Submit Support Tickets

24/7 Transcript/ Exhibit Availability

We upload our transcripts and exhibits to an online repository that is secure and easy to manage. Our clients can simply download the transcripts and/or exhibits when they’d like to make use of them.

Hyperlinked Exhibits

We provide our clients with a searchable electronic transcript with embedded hyperlink exhibits. With one click, exhibits referenced in the transcript can be seen and searched with Adobe’s Advanced Search tool.

High-Functioning Electronic Transcripts

Download our free Transcript Quick Reference PDF and get the most out of your transcripts. Our transcripts can include a hyperlinked word index, embedded files, the ability to take notes, and more.

Format Flexibility

We can provide our clients with a transcript for their review in any format that they desire.

Videographers

We provide videographers, video edits, and the final product in DVD or synced format. Parties who order video media can also stream it anywhere from our repository.

Interpreters

If proceedings cannot be conducted in English, our staff of interpreters ensures accurate, real-time translations.

Pre-Discovery Storage

We offer storage solutions for our clients that keep documents, photos, and other forms of evidence secure for a smooth discovery process.

Superior Customer Service

Our aim is to provide the very best customer service, customer experience, and company culture possible.

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These are just the start of the services we provide to our clients. Gallo Legal Services prides itself on being a true full-service provider. We have a long history of exceeding the expectations and needs of our clients. If you have any questions regarding our standard services, or if you would like to learn more about how we can help, contact us for more information.